Restaurant Team Member

West Bloomfield, MI
Part Time to Full Time
Smashburger
Entry Level

Smashburger

  • Fast-casual restaurant offering great tasting, cooked-to-order burgers and more
  • Fresh never frozen Angus Beef that's smashed and seared on the grill
  • Topped with the freshest ingredients
  • We have a fun, friendly atmosphere and an enthusiastic crew.  We are passionate about providing Guests with the best experience possible.
  • We take food seriously yet have fun preparing and serving it.  Our company has a bright and exciting future, we are committed to your growth and development as part of the Team.

Team Member Job Summary

  • Welcome guests and deliver awesome guest service in a courteous and timely manner.
     

Responsibilities

  • Greet Guests to make them feel comfortable and welcome
  • Take Guests’ food orders and handle cash and credit transactions
  • Follow the restaurant’s operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members during each shift
  • Demonstrate knowledge of the brand and menu items
  • Serve food to Guests in a courteous and timely manner
  • Quickly and accurately prepare food items including prep, salads, soups, sandwiches and much more
  • Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve
  • Follow sanitation and safety procedures including knife handling and kitchen equipment
  • Maintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen, and prep areas
  • Effectively handle Guest concerns and complaints
  • Work as a team to prepare the restaurant for each shift
  • Acts with integrity, honesty and knowledge that promotes the culture of the restaurant
  • Maintains regular and consistent attendance and punctuality
  • Contributes to a positive team environment
  • Maintain highest QSC standards at all times
  • Other duties as assigned.

Qualifications

  • Excellent Guest service skills required
  • Ability to work in a fast paced environment
  • Team oriented, adaptable, dependable, and strong work ethic
  • Ability to communicate effectively with Guests and team members
  • Ability to work nights, weekends and holidays
  • Previous restaurant experience preferred.

Benefits/Perks

  • Meal Discounts
  • Opportunity for Advancement
  • Family Medical Leave
  • Full time employees: Health Insurance, Paid Time Off, Paid Medical Leave
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